Reference

Privacy Policy – How We Handle Your Account Information

We collect only what we need to run your account, process bKash, Nagad and Rocket deposits, and keep your login secure.

Account securityPayment verificationData retention limitsYour access rightsContact options
111 bd Privacy Policy – How We Handle Your Account Information
POLICY CONTACT

How to Reach Us About Privacy Questions

If you have questions about this privacy policy, want to request a copy of your data, or need to update your account information, contact our Bangladesh support team through any of these channels. We respond to privacy requests within a reasonable timeframe and walk you through the verification steps needed to confirm your identity before releasing account data.

Live chat Open the chat icon in the account dashboard and select privacy inquiry. Our team will verify your account details and answer questions about data collection, storage periods, or your access rights under this policy.
Email support Send your privacy request to our support email listed in the account contact section. Include your registered mobile number so we can match your request to the correct account and respond securely without exposing your data.
Account settings Log in and navigate to profile settings to review what data we hold, update your contact details, or request account closure. Account closure deletes active session data but retains transaction records for compliance periods required by law.
DATA HANDLING

How We Protect and Store Your Information

We built our account system around clear data practices so you know what happens to your information when you deposit via bKash, log in from your mobile, or contact support. This section explains how we secure your data, what cookies we use, how long we keep records, and what choices you have over your account information.

Encryption and security

Account credentials, payment details and session data travel over encrypted connections. We hash passwords so even our own systems cannot read them in plain text, and we verify every bKash, Nagad and Rocket deposit against the mobile number registered to…

Cookies and tracking

We use cookies to keep you logged in, remember language preferences, and detect unusual login patterns that might indicate fraud. We do not use third-party advertising cookies or sell browsing data to external networks outside our platform.

Retention periods

Active account data remains available as long as you use the platform. After you close your account we retain transaction history and identity verification records for the period required by local regulations, then securely delete personal identifiers from our backups.

Your data rights

You can request a copy of your account data, ask us to correct errors, or delete your account by contacting support.

Common Questions About Your Data and Account Privacy

We collect your mobile number, email if provided, a password you create, and device identifiers when you log in. When you deposit via bKash, Nagad or Rocket we record the transaction ID and amount to verify the payment cleared.

We share session identifiers with game studios like Pragmatic Play and Evolution to track rounds you play, and we send transaction details to bKash, Nagad and Rocket to complete deposits. We do not sell your data to advertisers or unrelated third parties.

Active account data remains until you close your account. After closure we retain transaction records and identity verification documents for the compliance period required by Bangladesh regulations, then delete personal identifiers from our systems and backups.

Yes. Contact support through live chat or email, verify your identity with your registered mobile number, and we will provide a report showing account activity, deposit history, game sessions and contact records we have on file for your account.

We use session cookies to keep you logged in and functional cookies to remember your language preference. Disabling cookies will log you out after each session and reset settings. We do not use third-party advertising or tracking cookies on this platform.

Log in and go to account settings, or contact support with your registered mobile number to request account closure. We will disable login access immediately and schedule deletion of personal data after the required compliance retention period ends.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.